Retail Sales Associate — Customer Experience & Sales

Hibbett, Inc.; Middlesborough (KY); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett, Inc. in Middlesboro, KY is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable in each department, promote promotions, and act as an ambassador of the brand to create a memorable shopping experience.

You will handle various store tasks, maintain visual standards, and contribute to a welcoming environment that helps build long-term customer relationships. This role emphasizes teamwork and a proactive approach to selling.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and help customers as they enter the store.
• Promote and sell services and merchandise offered by the organization.
• Set goals to grow selling skills and track overall sales.
• Uphold company policies and standards in manuals and memos.
• Assist in daily store operations, including shipments and maintenance.
• Present merchandise to promote sales and follow product knowledge guidance.
• Aim to meet or exceed sales targets and goals.
• Identify merchandise needs and report issues to management.
• Attend staff meetings and training sessions.

Skills

Customer service

Communication

Fast-paced environment

Initiative

Attention to detail

Team player

Job description

Hibbett, Inc. in Middlesboro, KY is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable in each department, promote promotions, and act as an ambassador of the brand to create a memorable shopping experience.

You will handle various store tasks, maintain visual standards, and contribute to a welcoming environment that helps build long-term customer relationships. This role emphasizes teamwork and a proactive approach to selling.