Retail Sales Associate - Customer Experience Pro

Hibbett, Inc.; Lake Saint Louis (MO); On-site; USD 17,000 - 24,000; Part time

Job summary

Hibbett, Inc. in Saint Louis, MO is seeking a Sales Associate to deliver exceptional customer service and drive product sales within the South County Center Mall. You will be knowledgeable in each department and actively promote promotions to create a standout shopping experience.

The role requires a customer-focused mindset, teamwork, and the ability to meet sales targets while upholding store policies and procedures.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual, assisting customers as they enter the store and during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies and standards as listed in manuals and memos.
• Assist in daily store operations, including shipments and store maintenance.
• Present merchandise to promote and sell goods as guided by knowledge manuals.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and financial information by internal controls and reporting potential fraud risk.

Skills

Customer service

Communication

Team player

Fast-paced

Attention to detail

Initiative

Job description

Hibbett, Inc. in Saint Louis, MO is seeking a Sales Associate to deliver exceptional customer service and drive product sales within the South County Center Mall. You will be knowledgeable in each department and actively promote promotions to create a standout shopping experience.

The role requires a customer-focused mindset, teamwork, and the ability to meet sales targets while upholding store policies and procedures.