Retail Sales Associate — Customer Experience Pro

Hannaford Supermarkets; Exeter (NH); On-site; USD 21,000 - 27,000; Full time

Job summary

Hannaford Supermarkets in Exeter, NH is seeking a Store Associate in Retail Operations. This position supports customer service, price checks, and accurate transactions at the Service Desk while maintaining a clean, organized front-end area.

You will follow company policies, handle cash and electronic payments, ensure safety, and assist in special projects and other duties as assigned by supervision. The role emphasizes respectful teamwork, adherence to local health regulations, and maintaining

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of the job.

Responsibilities

• Observe and follow all company policies and procedures.
• Clean Service Desk/Kiosk.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPP) guidelines to maintain productivity.
• Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Keep work area free from debris and safety hazards.
• Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
• Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
• Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Process all of the various types of transactions accepted by the store including cash, checks, electronic payments, WIC, coupons, gift cards, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures.

Skills

Communication

Customer service

Age requirement

Willingness to learn

Technical skills

Job description

Hannaford Supermarkets in Exeter, NH is seeking a Store Associate in Retail Operations. This position supports customer service, price checks, and accurate transactions at the Service Desk while maintaining a clean, organized front-end area.

You will follow company policies, handle cash and electronic payments, ensure safety, and assist in special projects and other duties as assigned by supervision. The role emphasizes respectful teamwork, adherence to local health regulations, and maintaining