Retail Sales Associate — Customer Experience & Growth

The TJX Companies, Inc.; Spring Hill (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care benefits

Paid holidays

Scholarship program

Adoption assistance

Job summary

TJ Maxx in Spring Hill, TN is hiring a Customer Experience Associate. You’ll deliver a highly satisfying customer experience, engage with shoppers, and maintain a clean, organized store environment. You’ll support store operations, participate in loss prevention, and may work in multiple areas as needed.

You’ll need strong communication, a flexible schedule, and teamwork to help us meet business goals. Competitive pay and benefits are included as part of joining the TJX family.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Communication & organization

Multi-tasking

Adapt to changes

Lifting heavy objects

Teamwork

Job description

TJ Maxx in Spring Hill, TN is hiring a Customer Experience Associate. You’ll deliver a highly satisfying customer experience, engage with shoppers, and maintain a clean, organized store environment. You’ll support store operations, participate in loss prevention, and may work in multiple areas as needed.

You’ll need strong communication, a flexible schedule, and teamwork to help us meet business goals. Competitive pay and benefits are included as part of joining the TJX family.