Retail Sales Associate: Customer Experience Champion

Hibbett, Inc.; Georgia; On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett, Inc. in Douglas, GA is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across departments and promote the merchandise to customers, acting as an ambassador of the brand.

This role emphasizes helping customers, meeting sales targets, upholding company standards, and contributing to a positive shopping experience for long-time customers.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise offered by the organization.
• Set personal selling goals and track progress to improve sales performance.
• Uphold all company policies, procedures, and standards as documented in manuals.
• Assist in daily store operations, including tasks on work/check lists and shipments.
• Present merchandise to promote sales guided by product knowledge materials.
• Consistently meet or exceed sales targets and goals.
• Identify merchandise needs, pricing concerns, and operational issues and report to management.
• Attend staff meetings and product clinics as required.
• Protect company assets and internal controls; report potential fraud to management.

Skills

Customer service

Communication

Team player

Self-starter

Attention to detail

Fast-paced

Job description

Hibbett, Inc. in Douglas, GA is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across departments and promote the merchandise to customers, acting as an ambassador of the brand.

This role emphasizes helping customers, meeting sales targets, upholding company standards, and contributing to a positive shopping experience for long-time customers.