Retail Sales Associate - Customer Experience Champion

Dollar General; Crossville (TN); On-site; USD 24,000 - 36,000; Full time

Job summary

Dollar General in Crossville, TN is seeking a Sales Associate to serve customers, operate the register, stock and display merchandise, and keep the store clean. You will follow cash-handling procedures and safety guidelines while supporting store profitability.

The role emphasizes friendly customer interaction, accurate checkout processing, and adherence to planograms. This position is full-time and involves frequent walking, lifting, and stocking.

Qualifications

• High school diploma or equivalent preferred.
• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total purchases, take payment and give change.
• Unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, mop floors, and assist with sidewalk displays.

Skills

Customer service

Interpersonal skills

Safety awareness

Planograms understanding

Cash handling

Basic math

Cash register operation

Stock merchandise

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Rolltainers

Two-wheel dollies

Six-wheel carts

Box cutters

Job description

Dollar General in Crossville, TN is seeking a Sales Associate to serve customers, operate the register, stock and display merchandise, and keep the store clean. You will follow cash-handling procedures and safety guidelines while supporting store profitability.

The role emphasizes friendly customer interaction, accurate checkout processing, and adherence to planograms. This position is full-time and involves frequent walking, lifting, and stocking.