Customer Experience Retail Associate

Dollar General; Crossville (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Dollar General in Crossville, TN is hiring a Sales Associate to act as a customer contact, assist shoppers, operate the cash register, stock merchandise, and maintain store cleanliness. The role supports profitability and customer satisfaction while protecting company assets.

The position involves greeting customers, handling purchases, following merchandising guidelines, and supporting daily store operations in a fast-paced environment.

Qualifications

• Strong interpersonal and verbal communication skills.
• Knowledge of safety policies and procedures.
• Ability to read planograms and follow merchandise presentation guides.
• Basic cash handling knowledge.
• Comfort with basic arithmetic.
• Ability to operate a cash register.
• Ability to stock and rotate merchandise.

Responsibilities

• Provide excellent customer service and assist customers.
• Operate cash register, scan items, collect payment, and bag merchandise.
• Unpack, stock, restock, and rotate merchandise on shelves; build displays.
• Keep store clean and organized, assist with cleanup tasks as needed.

Skills

Interpersonal communication

Safety policies

Planogram compliance

Cash handling

Basic math

Cash register operation

Stock merchandise

Education

High school diploma or equivalent preferred

Job description

Dollar General in Crossville, TN is hiring a Sales Associate to act as a customer contact, assist shoppers, operate the cash register, stock merchandise, and maintain store cleanliness. The role supports profitability and customer satisfaction while protecting company assets.

The position involves greeting customers, handling purchases, following merchandising guidelines, and supporting daily store operations in a fast-paced environment.