Retail Sales Associate: Customer Champion & Discounts

The TJX Companies, Inc.; Bellingham (WA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, USA, invites you to join our store in Bellingham, WA, delivering a highly satisfying customer experience across all interactions and maintaining a clean, organized sales floor. You may work in multiple areas to support the business, following standard procedures and loss-prevention guidelines.

We’re looking for individuals with excellent customer service, strong communication, and the ability to multitask and adapt to changing directions.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flex schedule

Communication

Multitasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, USA, invites you to join our store in Bellingham, WA, delivering a highly satisfying customer experience across all interactions and maintaining a clean, organized sales floor. You may work in multiple areas to support the business, following standard procedures and loss-prevention guidelines.

We’re looking for individuals with excellent customer service, strong communication, and the ability to multitask and adapt to changing directions.