Retail Sales Associate — Create Memorable Customer Experiences

Columbia Sportswear Company; Nashville (TN); On-site; USD 15,153 - 20,664; Part time

Benefits offered by this job

401k with company match

Employee discounts

Transit and parking reimbursement

Wellness benefits

EAP

Job summary

Columbia Sportswear Company is seeking a part-time Retail Associate to deliver exceptional guest experiences in store operations in Nashville. You will assist customers, process transactions, and support brand standards across product displays and inventory.

The role emphasizes problem-solving, sales ability, and strong communication, with flexible retail hours and a focus on teamwork and customer care.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma or GED preferred

Tools

POS systems

Inventory systems

Job description

Columbia Sportswear Company is seeking a part-time Retail Associate to deliver exceptional guest experiences in store operations in Nashville. You will assist customers, process transactions, and support brand standards across product displays and inventory.

The role emphasizes problem-solving, sales ability, and strong communication, with flexible retail hours and a focus on teamwork and customer care.