Retail Sales Associate - Coral Ridge

Old Navy; Coralville (IA); Vor Ort; USD 16.531 - 20.664; Teilzeit

Benefits dieser Stelle

50% discount on merchandise

Competitive Paid Time Off

Volunteer hours for charity

401(k) plan with matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Zusammenfassung

Old Navy in Coralville, Iowa, seeks customer-focused associates to provide top-notch service. Engage with customers using your product expertise to enhance their shopping experience. You will be responsible for assisting with merchandise, promoting loyalty programs, and supporting store operations.

Ideal candidates will exhibit strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. Enjoy 50% off merchandise, competitive Paid Time Off, and a robust benefits package. Join us and help bring the brand to life!

Qualifikationen

• Ability to effectively engage with customers and team.
• Strong problem-solving skills and willingness to learn.
• Competence in handling customer issues courteously.

Aufgaben

• Engage customers by providing excellent customer service.
• Assist customers with locating merchandise efficiently.
• Offer style suggestions utilizing displays for inspiration.
• Educate customers about loyalty programs.

Kenntnisse

Good communication

Problem solving

Technology utilization

Customer engagement

Jobbeschreibung

About Old Navy

Forget what you know about old‑school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must‑have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What you’ll do

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni‑channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, checkout, and back‑of‑house processes, as required.
• Be courteous and responsive to internal/external requests.

Who you are

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information‑gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on‑the‑job training.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five on‑the‑clock hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.
• For eligible employees.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.