Retail Sales Associate CHELMSFORD | Drum Hill Rd

Arch Telecom; Chelmsford (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in wireless retail is seeking a Retail Sales Associate in Chelmsford. The role involves assisting customers, demonstrating technology, and building relationships in a fast-paced environment. Candidates should possess strong customer service skills and a desire to succeed in sales, with opportunities for career growth and a sign-on bonus.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises on milestones

Opportunities for career growth

Health benefits for full-time employees

Bonuses, contests, rewards, and more

Qualifications

• At least 6 months of customer service or sales experience, retail preferred.
• Desires to learn and build meaningful customer connections.
• Willing to work with peers and store leaders.

Responsibilities

• Assist customers in their shopping journey, whether online, via Customer Care, or in-store.
• Guide customers through their purchasing experience with thoughtful questions and expert advice.
• Use digital tools to demonstrate coverage, plans, and troubleshooting.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Job description

Retail Sales Associate CHELMSFORD | Drum Hill Rd $1000 Sign in Bonus

Join to apply for the Retail Sales Associate CHELMSFORD | Drum Hill Rd $1000 Sign in Bonus role at Arch Telecom

Job Description

$1000 Sign on Bonus

We’re a national Wireless Preferred Retailer with 200+ stores across the U.S. Since 1993, we’ve provided superior service and quality wireless products featuring the latest technology. As a leader in wireless retail, we deliver solutions and services our customers demand! Our Mobile Associates (MAs) work as part of a retail team to bring the brand to life. They embody Arch Telecom’s Core Values, act as brand ambassadors, and create energy around our products and services. They thrive in a fast-paced environment, focusing on customer needs, building relationships, and continuously developing their expertise to eventually advance to Mobile Expert after training.

Responsibilities

• Assist customers in their shopping journey, whether online, via Customer Care, or in-store.
• Demonstrate the latest technology and explore customer needs to provide personalized solutions, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions and expert advice.
• Approach service and sales with patience, honesty, and empathy.
• Use digital tools to demonstrate coverage, plans, and troubleshooting.
• Complete training to enhance skills, knowledge, and system proficiency.
• Partner with other channels to ensure a seamless customer experience and identify small business leads.

Ideal Candidate

• Desires to learn and build meaningful customer connections.
• Has a competitive drive and confidence to succeed in sales.
• Willing to work with peers and store leaders, sharing best practices.
• Balances customer experience with performance goals.
• Has at least 6 months of customer service or sales experience, retail preferred.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises on milestones
• Opportunities for career growth
• Health benefits for full-time employees
• Bonuses, contests, rewards, and more

Requirements

• Be at least 18 years old
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs.
• Reliable transportation
• Availability for full-time or part-time hours
• Sign-on bonus paid after 90 days

We value diversity and inclusion, welcoming everyone to our team. Apply now at www.archtelecom.net or email [e-mail].