Retail Sales Associate Brooklyn, New York, United States

Aviator Nation, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retailer is seeking enthusiastic Sales Associates for their new Brooklyn location. The role focuses on delivering excellent customer service and product solutions, engaging with shoppers, and maintaining store presentation. Candidates should be available during holidays and possess strong communication and sales skills.

Benefits

Paid Time Off (PTO)

401K

Friends and family discount

Free fitness classes at our Santa Monica RIDE studio

Generous discount on all Dreamland events

Travel opportunities for national events

Qualifications

• Must be available for specific dates including holidays.
• Ability to work retail hours including weekends.
• High attention to detail and strong organizational skills.

Responsibilities

• Greet customers and respond to questions.
• Operate cash register and manage transactions.
• Maintain an orderly appearance on the sales floor.

Skills

Customer satisfaction

Organizational skills

Problem-solving

Communication

Sales skills

Tools

Point of Sales system (POS)

Job description

We are looking for full and part-time Sales Associates to join our NEW BROOKLYN LOCATION!

The Sales Associate is a friendly, customer-focused individual with genuine enthusiasm for the Aviator Nation lifestyle and products. This person thrives working in fast-paced environments where creative problem-solving skills and a growth mindset for continued improvement are critical components to effective customer service and successful execution of the role. We are hiring those who are available both during the holidays and after.

Job Summary

The Sales Associate is responsible for welcoming and helping all customers and will offer first-class service and product solutions to ensure high levels of customer satisfaction. They will exercise empathy and tact to address challenging customer situations. They are constantly updating their knowledge of the products, services, and policies while maintaining the presentation of the sales floor, products, signage, and displays.

Key Responsibilities

• Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service
• Learn product knowledge (SKU’s, fit, and more)
• Demonstrate superb product knowledge and services
• Operate cash register and Point of Sales system (POS)
• Manage financial transactions including sales, process returns and exchanges, and balance drawers
• Direct customers to merchandise within the store
• Increase in store sales
• Introduce promotions and opportunities to customers
• Cross-sell products to increase purchase amounts
• Maintain an orderly appearance throughout the sales floor
• Assist with incoming and outgoing shipments
• Conduct inventory count
• Ensure floor restock happens as needed
• Assist with other purchase orders
• Share knowledge with team members
• Assist with omni-channel sales and fulfillment process
• Under the direction of the Store Manager and company guidelines, assist with social media posts in various ways such as take photos, assist with photoshoots, and model clothing

Skills, Abilities & Requirements

• Abide to available and agreed schedule
• Ability to work retail hours including weekends and holidays
• High attention to detail and strong organizational skills
• Ability to maintain a professional appearance and follow store’s dress code
• Maintain a positive attitude, high energy, and focus on customer satisfaction
• Ability to read, write, and perform basic math
• Ability to confidently operate office equipment such as computers, printers and telephones
• MUST BE AVAILABLE FOR SPECIFIC DATES

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 20 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate

This job description is not exhaustive, and you may be required to carry out other duties as requested.

Salary Range – New York

For individuals assigned and/or hired to work in New York, Aviator Nation includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.

A reasonable estimate of pay range is $18-$23/hr.

Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

• Paid Time Off (PTO)
• 401K
• Friends and family discount
• Free fitness classes at our Santa Monica RIDE studio
• Generous discount on all Dreamland events, food and beverage
• Travel opportunities for national events, festivals, and store build-outs

EEO Statement

Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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