Retail Sales Associate (Brand Ambassador) - PT - Salem

Carhartt; Salem (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to serving hardworking individuals. This role in retail operations offers a unique opportunity to connect with consumers and embody the brand's core values. As a brand ambassador, you will deliver exceptional service, execute visual merchandising, and contribute to community engagement efforts. Your previous retail experience and strong communication skills will be vital in creating personalized consumer experiences. Embrace the chance to grow professionally while working in a dynamic and supportive environment that values integrity and teamwork.

Qualifications

• Previous retail experience preferred for engaging with consumers.
• Strong organization and communication skills are essential.

Responsibilities

• Promote the brand and deliver exceptional retail experiences.
• Support leadership and uphold operational standards.

Skills

Retail Experience

Organization Skills

Communication Skills

Team Collaboration

PC Skills

Education

No Minimum Degree Required

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location: Salem, NH

Department: Retail Store Operations

Reports To: Store Manager

FLSA Status: Non-Exempt (Overtime Eligible)

Summary

At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our ambassadors embody the core values and heritage on which our brand was founded: we are inspired by hardworking people, we respect our history while walking bravely into the future, and we strive to do the right thing by working with honesty and integrity.

Responsibilities

1. Enthusiastically promote the brand by being an ambassador for Carhartt, while ensuring actions are in alignment with our corporate mission and values.
2. Deliver the ultimate retail consumer experience with every consumer interaction.
3. Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
4. Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed (sorting, folding, restock, etc.).
5. Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each and every day.
6. Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
7. Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
8. Work as a team member to achieve/exceed the overall store's total revenue goals.
9. Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
10. Support execution of community engagement events.
11. Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
12. Ownership of one’s own development and professional growth.

Education

• No Minimum Degree Required

Required Skills and Experience

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• Strong PC skills: POS Systems and Microsoft Office.

Working Conditions

• Moderate Lifting (30-40 lbs.)
• Retail Environment
• Retail Hours
• Tobacco Free
• Travel (5%)