Retail Sales Associate (Brand Ambassador) - PT - 0040 - Knoxville (703578)

Carhartt; Clarksville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic retail team at a forward-thinking company dedicated to serving hardworking individuals. As a Brand Ambassador, you'll embody the company's core values while providing exceptional customer experiences. Your role will involve promoting the brand, engaging with consumers, and collaborating with your team to achieve sales goals. This position offers a unique opportunity to contribute to a legacy of quality and service, ensuring every customer interaction reflects the brand's commitment to excellence. If you're passionate about retail and ready to make a difference, this is the perfect opportunity for you.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization, and communication skills.

Responsibilities

• Promote the brand and deliver exceptional retail consumer experiences.
• Engage with the team and support operational standards.

Skills

Retail Experience

Organization Skills

Communication Skills

Team Collaboration

PC Skills

Tools

POS Systems

Microsoft Office

Job description

Position Details

Position Location: Knoxville, TN

Department: Retail Store Operations

Reports To: Store Manager

FLSA Status: Non-Exempt (Overtime Eligible)

Summary

At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Brand Ambassadors embody the core values and heritage on which our brand was founded while leading others to do the same. A BA at Carhartt is a friendly team player who cares for consumers, delivers the best experience, and does so positively every time. Our BAs are true advocates for our brand and are the face of the Brand to consumers walking through our doors.

We are All Leaders at Carhartt

In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world together for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

Responsibilities

1. Enthusiastically promote the brand by being an ambassador for Carhartt, ensuring actions are in alignment with our corporate mission and values.
2. Deliver the ultimate retail consumer experience with every consumer interaction.
3. Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized while telling the Carhartt story.
4. Execute Visual Merchandising and Visual Standards to ensure product is properly displayed (sorting, folding, restocking, etc.).
5. Engage with the team by contributing in positive and collaborative ways, bringing your best to work each day.
6. Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
7. Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
8. Work as a team member to achieve/exceed the overall store's total revenue goals.
9. Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
10. Support execution of community engagement events.
11. Assist the Store Leaders with ideas to continue to grow brand awareness in the community.
12. Take ownership of one’s own development and professional growth.

Required Skills and Experience

1. Previous retail experience preferred.
2. Excellent organization, prioritization, and communication skills.
3. Exceptional team and collaboration skills.
4. Strong PC skills: POS Systems and Microsoft Office.

Working Conditions

1. EEO
2. Moderate lifting (30-40 lbs.)
3. Retail environment
4. Retail hours
5. Tobacco free
6. Travel (5%)