Retail Sales Associate - Baby Brands, Flexible Hours

Carter's Inc.; Scranton (Lackawanna County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Flexible schedules

Career growth opportunities

Inclusive work environment

Job summary

Carter’s Inc. in the United States is seeking a Sales Associate to be the first face of the brand for growing families. You’ll warmly greet customers, introduce baby essentials and school readiness items, and help families prepare for everyday moments with care.

This role supports a welcoming, inclusive team culture with opportunities to learn product knowledge and customer service excellence, while thriving in a busy retail store environment.

Qualifications

• Customer service experience and engagement skills.
• Effective verbal and written communication abilities.
• Ability to manage multiple tasks in a busy retail setting.
• Positive, solution-focused approach to customer issues.

Responsibilities

• Welcome customers with a warm greeting and assist with product knowledge.
• Resolve issues proactively while balancing multiple customers.
• Support omnichannel shopping to ensure a positive experience.
• Execute POS transactions accurately and efficiently.
• Complete floor replenishment and shipments as needed.
• Explain promotions, loyalty programs, and credit options to customers.
• Maintain store cleanliness and minimize losses through excellent service.

Skills

Customer service

Communication skills

Multitasking

Positive and solution-oriented mindset

Job description

Carter’s Inc. in the United States is seeking a Sales Associate to be the first face of the brand for growing families. You’ll warmly greet customers, introduce baby essentials and school readiness items, and help families prepare for everyday moments with care.

This role supports a welcoming, inclusive team culture with opportunities to learn product knowledge and customer service excellence, while thriving in a busy retail store environment.