Retail Sales Associate at Delhi

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Ohio Valley Goodwill Industries encourages applications for a Retail Sales Associate role. You will greet customers, process sales at the POS, and help maintain a friendly, safe shopping environment. The job requires a flexible schedule, including weekends and holidays, with attention to merchandise and store presentation.

Donor interaction and receipts are part of the role. The position emphasizes excellent communication and customer service, aiming to support veterans and individuals with

Qualifications

• Flexibility to support store opening, production, and closing.
• Clear English communication with customers and associates.
• Strong sales and customer service skills.
• Ability to anticipate customer needs and respond promptly.
• Experience with computer systems and POS; calculator use required.
• Basic math skills and accurate cash handling.

Responsibilities

• Provide professional, friendly service to customers inside, outside, and by phone.
• Process sales transactions accurately at the POS.
• Work a flexible schedule including weekends and holidays.
• Answer questions about merchandise promptly and help customers.
• Maintain dressing room standards and floor presentation.
• Keep register area orderly and clean; execute store security procedures.
• Communicate store messages and assist donors with receipts.
• Assist with donations and donations receipts as needed.

Skills

Flexible schedule

English communication

Sales & customer service

Anticipate needs

POS & cash handling

Basic math

Register accuracy

Job description

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team

Required Skills & Qualifications

• Ability to work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and OVGI associates.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator.
• Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team

Required Skills & Qualifications

• Ability to work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and OVGI associates.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator.
• Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Ability to sit, stand, walk, bend, stoop, kneel and twist for up to 8 hours.
• Ability to lift up to 35 pounds frequently.
• While performing the duties of this job, the employees is regularly required to talk, hear, and use hands and fingers to operate a computer and telephone.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required as business demands dictate.

Role and Responsibilities

• Providesprofessional,friendly,and courteousservice toallcustomers insidethe store,outsideofthe store, andoverthe phone.
• Effectively processes sales transactions at the POS, including accurate transaction processing.
• Works aflexible schedule set by the supervisor in supportofthe store opening, production,and closing operationsincludingwork onweekendsandholidays.
• Maintains knowledge of merchandiseand answers customer’s questions courteouslyandpromptly.
• Maintains dressing room standards.
• Maintainssales floor presentation, communicating to management need for additional or removal of product.
• Maintainsanorderlyand clean register area.
• Execute store securityprocedures.
• Communicate store messages utilizing the paging system.
• Performs storehousekeepingdutiesas neededtoinclude sweeping,mopping, vacuuming, wipingshelves anddusting(includingrestrooms anddressingrooms).
• Assists donors and customers outside of retaillocations,greet donors, receivedonations,and supplydonors with receipts.
• Communicatesourmission and visioneffectivelyto our donorsandcustomers when asking for monetary donations at the POS.
• Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Pay rate: $13.00 per hour.

EEO Employer/Vet/Disabled