Retail Sales Associate - Archery Technician Lead (West Location)

Lucid Hearing; Spokane (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

401(k) option

Health insurance

Employee discount

Job summary

North 40 Outfitters in Spokane, WA, is hiring a Full-Time Archery Technician Lead to guide the archery department, assist customers, drive sales, and manage stock and merchandising. The role requires archery knowledge, leadership ability, and a customer-first mindset.

The position offers a full-time schedule with shifts Mon–Sat 7 am–8 pm and Sun 9 am–5 pm, with potential weekend/holiday variation. Strong team leadership and communication are essential for success.

Qualifications

• Willingness to share credit and work in a team environment
• Initiative, adaptability and a strong work ethic
• Excellent communication and ability to engage customers daily
• Experience with archery products and equipment maintenance knowledge
• Prior merchandising and point-of-sale experience is a plus

Responsibilities

• Lead and develop the Archery Department team to deliver exceptional customer service
• Drive sales, stock, and merchandising to create a clean, organized department
• Educate customers on product brands and features and assist with equipment adjustments
• Safeguard store assets and manage schedules within business hours
• Provide feedback and lead by example in a fast-paced retail environment

Skills

Customer service

Sales experience

Team leadership

Merchandising

Archery knowledge

Communication skills

Multi-tasking

Job description

Company Description

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day.

Our Values

• Embrace Authenticity
• Encourage Transparency
• Promote Learning
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

Job Description

North 40 Outfitters in Spokane, WA, West Location, is looking to hire a Full-Time Archery Technician Lead to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As an Archery Technician Lead at North 40, you play a key role in the overall customer experience by providing outstanding customer service, generating sales and suggesting products, stocking and merchandising, maintaining a clean and organized department, leading and developing a successful team and safeguarding company assets. Ideal candidates will have archery experience and knowledge.

This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Sat 7 am to 8 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Qualifications

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable, and to perform well against the expectations of the role
• Ability to work independently or in a group setting
• Committed to supplying our North 40 guests with phenomenal customer service
• Good communication skills and the ability to effectively engage with individuals on a regular basis
• Ability to multitask and prioritize
• Ability to work in a fast paced environment while remaining detailed and focused
• Experience and technical knowledge of archery products and ability to assist customers with maintaining and adjusting their equipment
• General sporting goods knowledge a plus
• Previous merchandising experience is helpful
• Ability to educate and assist customers on the brands that North 40 sells
• Ability to work well with others, and lead and motivate a team
• Sales experience, merchandising, and computer skills a plus
• Committed to providing feedback, developing others, and making decisions under ambiguity
• A willingness to lead by example
• Understanding of correct lifting and loading techniques. Physical ability to lift and carry 0-15 lbs. continuously, 15-30 lbs. frequently, and 30-55 lbs. occasionally, and team lift anything over 55 lbs. Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Benefits & Compensation

We offer a competitive wage ranging $18.25-$19.75 per hour, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.

North 40 Outfitters is proud to be an Equal Opportunity Employer.