Retail Sales Associate - Archery Technician Lead

North 40 Outfitters - CSWW, Inc.; Elk (WA); On-site; Full time

Job summary

A leading outdoor retailer is seeking a Full-Time Archery Technician Lead for their Spokane, WA location. This role emphasizes excellent customer service, teamwork, and leadership in archery-related sales and services, reflecting the company’s commitment to community and quality service.

Benefits

Paid holidays

401(k) option

Health Savings Accounts (HSAs)

Medical, dental, vision, and life insurance

Employee discount on products

Qualifications

• Experience with archery products and ability to assist customers.
• Previous leadership and merchandising experience preferred.
• Ability to provide feedback and develop team members.

Responsibilities

• Provide outstanding customer service and generate sales.
• Lead and develop a successful team while maintaining the department.
• Work flexible hours including weekends and holidays.

Skills

Customer Service

Teamwork

Communication

Sales

Detail Orientation

Job description

• Full-time
• Location: West Spokane

Company Description

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest.We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day.

Our Values:

• Embrace Authenticity
• Encourage Transparency
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

Job Description

North 40 Outfitters in Spokane, WA, West Location,is looking to hire aFull-Time Archery Technician Lead to join our team.We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As anArchery TechnicianLeadat North 40, you play a key role in the overall customer experience by providing outstanding customer service,generating sales and suggesting products, stocking and merchandising, maintaining a clean and organized department, leading and developing a successful team and safeguarding company assets.

This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Sat 7 am to 7 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Qualifications

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable, and to perform well against the expectations of the role
• Ability to work independently or in a group setting
• Committed to supplying our North 40 guests with phenomenal customer service
• Good communication skills and the ability to effectively engage with individuals on a regular basis
• Ability to multitask and prioritize
• Ability to work in a fast paced environment while remaining detailed and focused
• Experience and technical knowledge of archery products and ability to assist customers with maintaining and adjusting their equipment
• General sporting goods knowledge a plus
• Previous leadership experience preferred
• Previous merchandising experience is helpful
• Ability to educate and assist customers on the brands that North 40 sells
• Ability to work well with others, and lead and motivate a team
• Sales experience, merchandising, and computer skills a plus
• Committed to providing feedback, developing others, and making decisions under ambiguity
• A willingness to lead by example
• Understanding of correct lifting and loading techniques. Physical ability to lift and carry 0-15 lbs. continuously, 15-30 lbs. frequently, and 30-55 lbs. occasionally, andteam lift anything over 55 lbs. Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Additional Information

BENEFITS & COMPENSATION

We offera competitive wage ranging $18.00-$20.25 per hour, a rewarding work environment, andgenerous benefits and perks such aspaid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.

North 40 Outfitters is proud to be an Equal Opportunity Employer.