Retail Sales Associate Apparel

DICK'S SPORTING GOODS; Fort Wayne (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading sports retailer where your passion for sports and customer service can shine. As a store teammate, you will play a vital role in creating an exceptional shopping experience for customers. Your responsibilities will include greeting shoppers, maintaining store presentation, and promoting loyalty programs. This role requires a customer-focused attitude, accountability, and the ability to work collaboratively with your team. If you thrive in a fast-paced environment and are eager to help others, this position offers a fantastic opportunity to make a difference in the lives of athletes and customers alike.

Qualifications

• Prior retail sales or customer-focused experience preferred.
• Ability to lift items up to 35 lbs and stand for extended periods.

Responsibilities

• Greet and assist customers to enhance their shopping experience.
• Maintain merchandising standards and uphold company policies.

Skills

Customer Service

Retail Sales

Cash Handling

Team Collaboration

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

1. Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
2. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
3. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
4. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintain confidentiality of all Company information.
5. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
6. Take an all-hands-on-deck approach to support the team across the store.
7. Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

1. Ensures Accountability
2. Customer-Focus
3. Collaborative
4. Instills Trust
5. Decision-Quality/Decision-Making Abilities
6. Action-Oriented

QUALIFICATIONS:

1. Prior retail sales, cashier, or customer-focused experience preferred.
2. Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs. items repetitively (up to 25 times per hour).
3. Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with the use of a ladder, aerial lifting device, or platform.
4. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).