Retail Sales Associate - 3787

All That Glitters; Milwaukie (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company in Milwaukie is seeking a Full-Time Retail Sales Associate to join their team. The role involves engaging with customers, processing sales, and providing solutions. The position includes a competitive hourly wage and commission based on performance. Benefits include comprehensive health plans and vacation time. The ideal candidate will have strong customer service skills and the ability to work in a fast-paced environment.

Benefits

Comprehensive Medical, Dental, Vision

Earned Wage Access

Paid vacation after 6 months

Tuition Reimbursement

Employee discounts

Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Strong desire to serve customers and be team-oriented.
• Computer literate and able to operate POS systems.

Responsibilities

• Greets and interacts with all customers to develop rapport.
• Handles cash and negotiable items per policies.
• Completes required training successfully.

Skills

Customer service orientation

Cash handling

Ability to multitask

Basic math skills

Bilingual preferred

Education

High School Diploma or equivalent

Job description

Overview

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$16.50 to $19.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.35 per hour on top of your hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: One week of paid vacation after six months of active, full-time service. Additional vacation after one year; two weeks of vacation on each anniversary thereafter. 120 hours after five years. ( PTO/Vacation grants adjusted per state/local requirements )
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees who meet minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's pay depends on location, qualifications, and experience.

Responsibilities

Note: This is a representative list of general duties and may not be all-inclusive; other duties may be assigned as needed.

• Greets and interacts with all customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers; treats others with respect.
• Partners with all employees to create a positive and memorable customer experience.
• Completes required training successfully.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.) as required by law.
• Ability to work with firearms and to become firearms certified.
• Employees may assist customers outside the building or retrieve products from exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and office machines.
• Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. Additional details are provided during the interview process.

Note: The information in this description is not intended to be all-inclusive. Management may assign or reassign duties at any time. Duties and responsibilities may change due to reasonable accommodation or other reasons.

Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s previous experience and skill sets.

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FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.