Retail Sales Associate - 2827

Cash America International, Inc.; Orlando (FL); On-site; Full time

Job summary

An established industry player is seeking enthusiastic Full-Time Retail Sales Associates to join their dynamic team. This role offers a fantastic opportunity to engage with customers while providing essential financial solutions in a pawn store environment. Associates will enjoy a competitive hourly wage, with the potential to earn commissions on transactions processed. The company values its employees by offering comprehensive benefits, including medical, dental, and vacation time. If you have a passion for customer service and thrive in a fast-paced environment, this position is perfect for you. Join a team that celebrates success and rewards hard work!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission Potential

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Must be able to lift/carry up to 50 pounds and perform tasks for extended periods.
• Strong desire to work with customers and be team-oriented.

Responsibilities

• Greet and interact with customers to provide financial solutions.
• Perform sales and loan transactions per established policies.
• Maintain a clean and stocked sales floor.

Skills

Customer Service

Cash Handling

Basic Math Skills

Multi-tasking

Communication Skills

Education

High School Diploma or GED

Tools

Point-Of-Sale (POS) Systems

Job description

We are currently looking for the right

Full-Time Retail Sales Associate

to join our Team!

$14.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.75 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year).
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are:

1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
2. Performs non-management open/close procedures.
3. Keeps the sales floor clean, stocked, and maintains the display of merchandise.
4. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
5. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
6. Answers incoming calls per company standards.
7. Effectively communicates to customers the legal aspects of the pawn and buy transactions.
8. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
9. Partners with all employees to create a positive and memorable customer experience.
10. Successfully completes the assigned training.
11. Other related duties, as assigned.

Minimum Requirements & Qualifications

1. Must be willing and able to lift/carry up to 50 pounds.
2. Must be willing and able to perform duties and tasks for extended periods of time.
3. Ability to work with firearms and to become firearms certified.
4. Minimum Age: 18 years old.
5. High School Diploma, GED, or equivalent experience.
6. Strong desire to work, serve customers, work with people, and be team-oriented.
7. Ability to multi-task in a fast-paced environment.
8. Ability to perform basic math calculations proficiently.
9. Cash handling experience is preferred.
10. Must have the ability to work a flexible retail schedule based on business needs.
11. Computer literate and able to operate Point-Of-Sale (POS) systems.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.