Retail Sales Associate - 2756

Cash America International, Inc.; Alcoa (TN); On-site; Full time

Job summary

Join a forward-thinking company as a Full-Time Retail Sales Associate, where you will engage with customers and provide tailored financial solutions. This entry-level position offers a dynamic environment in pawn store locations, allowing you to develop your skills in customer service and sales. With a competitive hourly wage and commission structure, your efforts will be rewarded with additional earnings. Enjoy a variety of perks including comprehensive benefits, paid vacation, and tuition reimbursement. If you have a passion for helping others and thrive in a team-oriented setting, this is the perfect opportunity for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission

Paid Vacation

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Must be able to lift/carry up to 50 pounds.
• Strong desire to serve customers and work with people.

Responsibilities

• Interact with customers to provide financial solutions.
• Perform sales and loan transactions as per policies.
• Maintain cleanliness and stock of the sales floor.

Skills

Customer Service

Basic Math Calculations

Multi-tasking

Cash Handling

Team-oriented

Education

High School Diploma or GED

Tools

Point-Of-Sale (POS) Systems

Job description

Full-Time Retail Sales Associate to join our Team!

$13.00 to $16.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.73 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.

Responsibilities:

1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
2. Performs non-management open/close procedures.
3. Keeps the sales floor clean, stocked, and maintains the display of merchandise.
4. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
5. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
6. Answers incoming calls per company standards.
7. Effectively communicates to customers the legal aspects of the pawn and buy transactions.
8. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
9. Partners with all employees to create a positive and memorable customer experience.
10. Successfully completes the assigned training.
11. Other related duties, as assigned.

Minimum Requirements & Qualifications

1. Must be willing and able to lift/carry up to 50 pounds.
2. Minimum Age: 18 years old.
3. High School Diploma, GED, or equivalent experience.
4. Strong desire to work, serve customers, work with people, and be team-oriented.
5. Ability to multi-task in a fast-paced environment.
6. Ability to perform basic math calculations proficiently.
7. Cash handling experience is preferred.
8. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
9. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time.

FirstCash Holdings, Inc. is an Equal Opportunity Employer