Retail Sales Associate - 2371

Cash America International, Inc.; Fort Wayne (IN); On-site; Full time

Job summary

Join a dynamic team as a Full-Time Retail Sales Associate in a fast-paced pawn store environment! This entry-level position offers the opportunity to engage with customers, process transactions, and provide tailored financial solutions. With a competitive hourly wage and the potential to earn commissions, your efforts directly impact your earnings. Enjoy a supportive work culture with great perks, including comprehensive benefits, paid vacation, and tuition reimbursement. If you thrive in a customer-focused role and are eager to grow, this is your chance to shine in a rewarding career path!

Benefits

Comprehensive Medical, Dental, Vision, and Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission Opportunities

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Must be able to lift/carry up to 50 pounds.
• Strong desire to serve customers and work in a team-oriented environment.

Responsibilities

• Greet and interact with customers to provide financial solutions.
• Perform sales and loan transactions according to policies.
• Maintain a clean and stocked sales floor.

Skills

Customer Service

Cash Handling

Sales Skills

Multi-tasking

Basic Math Skills

POS System Operation

Education

High School Diploma or GED

Tools

Point-Of-Sale (POS) Systems

Job description

We are currently looking for the right

Full-Time Retail Sales Associate

to join our Team!

$13.00 to $16.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.70 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7) times in a payroll cycle.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5).
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are:

1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
2. Performs non-management open/close procedures.
3. Keeps the sales floor clean, stocked, and maintains the display of merchandise.
4. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
5. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
6. Answers incoming calls per company standards.
7. Effectively communicates to customers the legal aspects of the pawn and buy transactions.
8. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
9. Partners with all employees to create a positive and memorable customer experience.
10. Successfully completes the assigned training.
11. Other related duties, as assigned.

Minimum Requirements & Qualifications

1. Must be willing and able to lift/carry up to 50 pounds.
2. Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law).
3. Ability to work with firearms and to become firearms certified.
4. Minimum Age: 18 years old.
5. High School Diploma, GED, or equivalent experience.
6. Strong desire to work, serve customers, work with people, and be team-oriented.
7. Ability to multi-task in a fast-paced environment.
8. Ability to perform basic math calculations proficiently.
9. Cash handling experience is preferred.
10. Should be able to work in multiple locations, as business needs dictate.
11. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
12. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

FirstCash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.