Retail Sales Associate - 2 Folsom Street

Athleta; San Francisco (CA); On-site; USD 26,422 - 27,552; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Stock purchase plan

Medical, dental, vision and life insurance

Job summary

A popular retail brand in San Francisco is seeking a Brand Associate to enhance customer experience through exceptional service and product knowledge. The role requires effective communication, problem-solving skills, and the ability to work flexible schedules, including evenings and weekends. Benefits include a 50% merchandise discount, competitive paid time off, and extensive insurance plans, making it an attractive opportunity for retail professionals.

Qualifications

• Strong communication skills to interact effectively with customers and team.
• Ability to provide exceptional customer service and contribute to brand loyalty.
• Willingness to work flexible schedules, including evenings and weekends.

Responsibilities

• Engage with customers to drive sales and service.
• Support operational processes across various store areas.
• Maintain a clean and organized work environment.

Skills

Customer service

Communication

Problem solving

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and advise the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Athleta

• Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching up to 4% of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.

Hourly Range: $19.18 - $20.00 USD. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.