Retail Sales Associate - 0096

Cash America International, Inc.; Mission (TX); On-site; Full time

Job summary

Join a dynamic team as a Full-Time Retail Sales Associate in a thriving pawn store environment! This entry-level position offers an exciting opportunity to engage with customers, process sales and loans, and provide tailored financial solutions. With a competitive hourly wage and a commission structure that rewards your efforts, you can earn significantly more based on your performance. Enjoy comprehensive benefits, including medical and tuition reimbursement, and flexible working hours. If you're passionate about customer service and thrive in a fast-paced environment, this is the perfect role for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Employee Discounts

Tuition Reimbursement

401k Plan

Qualifications

• Must be 18 years or older with a high school diploma or GED.
• Ability to lift up to 50 pounds and work flexible hours.

Responsibilities

• Greet customers and recommend financial solutions.
• Perform sales and loan transactions as per company policies.
• Maintain a clean and stocked sales floor.

Skills

Customer Service

Sales Skills

Cash Handling

Basic Math

Communication

Multi-tasking

Teamwork

POS Systems

Education

High School Diploma or GED

Tools

Point-Of-Sale (POS) Systems

Job description

We are currently looking for the right

Full-Time Retail Sales Associate

to join our Team!

$10.75 to $13.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.70 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits:

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment.
4. Employee discounts are available to all employees on the first day of active employment.
5. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
6. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.

Position Summary:

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate:

1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
2. Performs non-management open/close procedures.
3. Keeps the sales floor clean, stocked, and maintains the display of merchandise.
4. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
5. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
6. Answers incoming calls per company standards.
7. Effectively communicates to customers the legal aspects of the pawn and buy transactions.
8. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
9. Partners with all employees to create a positive and memorable customer experience.
10. Successfully completes the assigned training.
11. Other related duties, as assigned.

Minimum Requirements & Qualifications:

1. Must be willing and able to lift/carry up to 50 pounds.
2. Must be willing and able to perform duties and tasks for extended periods of time.
3. Ability to work with firearms and to become firearms certified.
4. Minimum Age: 18 years old.
5. High School Diploma, GED, or equivalent experience.
6. Strong desire to work, serve customers, work with people, and be team-oriented.
7. Ability to multi-task in a fast-paced environment.
8. Ability to perform basic math calculations proficiently.
9. Cash handling experience is preferred.
10. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
11. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information:

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Equal Opportunity Employer:

FirstCash Holdings, Inc. is an Equal Opportunity Employer.