Retail Sales Associate

EZCORP, Inc.; Wichita Falls (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in Wichita Falls, TX is hiring Retail Sales Associate / Retail Customer Service Team Members.

The role focuses on delivering friendly service, processing sales and pawn loans, and supporting customers in a fast-paced retail environment. Starting as a Trainee with paid training, the wage ranges from $14.00 to $15.00 per hour, with opportunities to advance through certification programs, a structured career path, and competitive benefits including health insurance, a 401(k) match, and

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience required.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well independently or in a team.
• Must pass criminal background check and drug test after conditional offer.
• Knowledge of pawned items is a plus; bilingual is a plus.

Responsibilities

• Providing excellent customer service by greeting customers in person and on the phone.
• Processing sales, loans, and extensions.
• Performing opening and closing store duties.

Skills

Customer service

Communication

Multitask

Teamwork

Bilingual (plus)

Education

High School Diploma or GED

Job description

Address

2603 5th Street Wichita Falls, Texas 76301

Pay Range

Brand: EZPawn Pay range is based on experience from $14.00 per hour to $15.00 per hour.

Company Overview

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow.

When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment. Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position. Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store.

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours – Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

What You Can Expect

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

Diversity & Inclusion

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Company Background

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.