Retail Sales Associate

EZCORP, Inc.; Denton (TX); Hybrid; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Pay

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in Denton, TX is hiring for Retail Sales Associate / Retail Customer Service (Pawnbroker). Start as a trainee in a 5-week paid training, with raises to Pawnbroker upon completion and a path to Lead Pawnbroker and Assistant Manager.

Pay ranges from $14.00 to $15.00 per hour, with uncapped bonus potential and competitive benefits. We offer a structured career path, development opportunities, and a fun, fast-paced retail environment.

Qualifications

• High school diploma or GED required.
• Customer service, cashier or retail experience preferred.
• Excellent communication and interpersonal skills.
• Capable of working independently and as part of a team.
• Ability to multitask in a fast-paced environment.
• Able to pass a criminal background check and drug test after conditional offer.
• Adhere to all company policies and procedures.
• Knowledge of commonly pawned items (tools, jewelry, firearms, electronics) is a plus.
• Sales background is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Provide excellent customer service by greeting customers and engaging with them in person or by phone.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.

Skills

Customer service

Sales

Communication

Interpersonal skills

Teamwork

Multitasking

Bilingual

Education

High school diploma or GED

Job description

Address: 1801 W. University Dr. Denton, Texas 76201 Brand: EZPawn Pay range is based on experience from $14.00 per hour to $15.00 per hour.

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment. Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position. Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store.

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours – Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Expectations

Here’s what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP.

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as a member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.