Retail Sales Associate

Fleet Feet Sports; Virginia; Hybrid; USD 16,531 - 24,796; Full time

Benefits offered by this job

Training and advancement opportunities

Product discounts

Community involvement

High energy atmosphere

Job summary

Fleet Feet Sports is seeking an outfitter to help customers select gear and outfits that fit their running goals. You will engage with customers, understand their needs, and provide personalized solutions to get them started or to persevere in their training.

The role emphasizes delivering an outstanding customer experience, working as part of a high-energy team, and supporting Fleet Feet initiatives across franchise locations and corporate stores.

Qualifications

• Experience in a customer-facing sales environment preferred.
• Available to work a flexible schedule including days, evenings, weekends, and holidays.
• Proactive learner and sound decision maker.
• Collaborative and customer-centric with strong communication.

Responsibilities

• Assist customers by recommending gear and products to fit their needs.
• Provide personalized solutions and outfit customers for running activities.
• Deliver excellent customer experience and uphold Fleet Feet standards.

Skills

Customer service

Sales experience

Flexible schedule

Proactive learner

Team player

Detail oriented

Job description

Our Company

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on an inclusive environment! We believe it’s a privilege to serve and deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Overview

Responsibilities

As an Outfitter, you are the heart and sole of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated and detail-oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.