Retail Sales Associate

Fleet Feet; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

High energy and fun atmosphere

Training and advancement opportunities

Community involvement

Product discounts

Passionate team members

Job summary

A leading running retailer in Cleveland is seeking an Outfitter to join their team. The ideal candidate will be passionate about running, adaptable, and focused on delivering exceptional customer service. Responsibilities include recommending products, building relationships with customers, and supporting community initiatives. If you thrive in a high-energy environment and love helping others, this could be the perfect opportunity for you. Flexible scheduling is required, including evenings and weekends.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision maker.

Responsibilities

• Recommend gear and products to customers.
• Build and maintain meaningful relationships with customers.
• Deliver the best customer experience.

Skills

Customer service

Communication

Team collaboration

Adaptability

Problem-solving

Job description

Our Company

We believe

Overview

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high‑spirited, fast‑paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

• Available to work a flexible schedule, including, days, evenings, weekends, and holidays
• Experience in a customer‑facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self‑motivated and detail‑oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer‑centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.