Retail Sales Associate

Wild Fork Foods; Vernon Hills (IL); Híbrido; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

401(k) with company match

Monthly bonus plan

Paid time off (PTO)

Descripción de la vacante

Wild Fork Foods is seeking a Retail Sales Associate to create an exceptional guest experience by delivering our service philosophy of personal chef and friendly butcher. You will engage customers with expert product knowledge and culinary inspiration in a fast-paced grocery setting.

The role includes replenishment, store readiness, and opening/closing duties in a full-time and part-time capacity. Starting wage is $18.50 per hour with bonus potential.

Formación

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Responsabilidades

• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Demonstrate understanding of daily sales goals, promotions, and store priorities.
• Drives sales by engaging customers, building baskets, and suggesting product pairings.
• Support service standards to ensure customers feel welcomed, valued, and inspired to return.
• Leverage product knowledge to confidently recommend solutions and grow basket size.

Conocimientos

Retail experience

Customer service

Cash handling

Cold environment work

Flexible scheduling

Physical stamina

Descripción del empleo

RetailSalesAssociate

RolePurpose

AsaRetailSalesAssociate,youcreateanexceptionalexperienceforeveryguestbydeliveringWildFork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product

knowledge,mealinspiration,andwarmhospitalitywhilesupportingreplenishment,inventoryaccuracy,and store readiness.

Youplayavitalroleinmaintainingaclean,well-stocked,easy-to-shopstoreandconfidentlyperformessential operationalroutines—includingworkinginfreezerenvironments,handlingcash,andsupportingopeningand closing duties — even when leadership is not present.

Youbringourvaluestolifeeveryday:Determination,Simplicity,Availability,Humility,Sincerity,Discipline, Ownership.

PositionType:Full-time+Part-time

StartingWage:$18.50 per hour + Bonus Potential

CoreResponsibilities:

1. CustomerExperience&Selling
   • Deliverawarm,engaging“personalchef&friendlybutcher”shoppingexperience.
   • Providerecommendations,cookingtips,recipes,andproductinsightsbasedoncustomerneeds.
   • Demonstrateunderstandingofdailysalesgoals,promotions,andstorepriorities,andapplythat knowledge through effective customer interaction and selling behaviors.
   • Drivesalesbyengagingcustomers,buildingbaskets,andsuggestingproductpairings.
   • SupportWildFork’sservicestandardstoensurecustomersfeelwelcomed,valued,andinspiredto return.
   • Leverageproductknowledgetoconfidentlyrecommendsolutions,buildbasketsize,anddelivera personalized, engaging customer experience.

1. Replenishment,Merchandising&StoreReadiness
   • Stock,rotate,andmerchandiseproductstoensureafull,fresh,andvisuallycompellingstore.
   • CompleteFIFOrotationandmaintainaccuratelabelingandpricing.
   • Keepthestoreclean,organized,andcustomer-readyatalltimes.
   • Supportplanogramchanges,promotionalsets,anddailyrecoveryroutines.

1. InventorySupport

• Assistwithreceivingandprocessingdeliverieswithcareandaccuracy.
• Maintainback-stockorganizationandcommunicatelowstockorproductissuespromptly.
• Followshrink-preventionpracticesandreportconcernstoleadership.

1. Freezer&ColdEnvironmentWork
   • Confidentlyworkincoldtemperatures(walk-infreezer)topullproducts,organizestock,andexecute counts.
   • Adheretofoodsafety,sanitation,andfreezersafetyguidelines.

1. CashHandling&Opening/ClosingRoutines
   • OperatethePOSwithaccuracy;processtransactions,returns,andexchanges.
   • Performopeningandclosingdutieswhenleadershipisnotpresent, includingregistercounts,cash pulls, safe drops, store walkthroughs for readiness and safety
   • FollowallcashhandlingSOPswithprecisionandintegrity.

1. TeamCollaboration &Support
   • WorkcloselywithTeamLeaderstoexecutedailyprioritiesandmeetstoregoals.
   • Participateintraining,productknowledgesessions,andnewprocesses.
   • Activelyparticipateinongoingtraininganddevelopmenttostrengthenproductexpertise,selling capability and consistency in execution.
   • Supportapositive,inclusiveteamculturewhereeveryonefeelsvalued.

Qualifications:

• 1yearofretail,grocery,hospitality,orfoodexperiencerequired.
• Strongcustomerserviceskillswithenthusiasmforfoodandculinaryexploration.
• Abilitytoworkinfast-pacedenvironmentsandmanagemultipletasks.
• Comfortableworkinginextremelycoldtemperatures.
• Abilitytoliftupto50lbsandstand/walk8–10hours.
• Flexiblescheduling(mornings,evenings,weekends,holidays).
• Basicmathskillsforcashhandling;POSexperienceaplus.

Values&Behaviors:

WelookforSalesAssociateswho:

• Showdeterminationandurgencyinservingcustomers.

• Engagewithhumility,sincerity,andprideintheWildForkbrand.
• Demonstratedisciplineandownershipineverytask.
• Workrespectfullyaspartofa team.
• Staycuriousaboutproducts,cooking,andcustomerneeds.

Benefits:

• Medical,Dental,&VisionInsurance
• HealthReimbursementAccount,FlexibleSpendingAccounts,BehavioralHealthMattersProgram,Live Health Online (Virtual Care)
• MonthlyBonus Plan
• 401(k)andCompanyMatch
• PTO:Vacation,Sick,BirthdayPTO
• CulinaryPerks:CulinaryTraining,ChewonThis–MonthlyProductGiveaway,WildChef–Monthly Allowance to Shop in Store
• OngoingDevelopment:MentorshipProgram,BetterFuturesProgram(freecommunitycollege)
• OptionalPerks:FinFit–FinancialResources,Discounts(cars,cellphones,services&more),Employee Referral Bonus Program

EOE,includingdisability/vets