Retail Sales Associate

Asurion; Union City (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Asurion is seeking a Retail Sales Associate in Union City, CA, to deliver exceptional customer service and device repair. The ideal candidate will possess strong customer service skills, be knowledgeable about electronics, and be comfortable in a fast-paced retail environment. Ongoing training and various benefits are offered to support career growth and skill development.

Benefits

Ongoing training to grow your skills

Competitive hourly pay and benefits

Career growth opportunities

Skills development and hands-on training

Qualifications

• 1+ years of customer service / retail sales experience preferred.
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule.

Responsibilities

• Deliver personalized customer experience as the face of Asurion.
• Troubleshoot and repair customer electronic devices.
• Organize same-day pick-up inventory.

Skills

Customer Service

Electronics Troubleshooting

Technical Expertise

Multi-tasking

Tools

Microsoft Office

Job description

Our Retail Sales Associate role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you.

At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Asurion Tech Repair & Solutions retail stores are popping up across the country. These stores offer device repair in local communities.

This is a great opportunity for people of all skill levels to join our team.

Starting Pay Varies by Location

• Average commission potential of $250 / month & Top commission potential of $2,000 / month, based on performance
• 15.-$18.50 / hr

Don’t miss this chance to be part of something big at our retail stores.

• Gain new skills and certifications.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for great sales!

Here’s what you’ll bring to the team :

• 1+ years of customer service / retail sales experience (preferred)
• 6+ months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office

As a retail sales associate, here’s what you can expect to do :

• Be the face of Asurion and deliver award-winning, personalized customer experience
• Provide technical expertise, troubleshoot and repair customer electronic devices
• Enhance customer experience with our serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs / processes and provide feedback
• Self-manage and set priorities
• Multi-task in a fast / retail environment

We take care of you (benefits / perks) :

• Ongoing training to grow your skills
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests
• Skills development and hands-on training
• And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health

Get to know us : As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Additional information :

Employment type : Full-time

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Retail Sales Associate • 1748 Decoto Rd, Union City, CA, USA