Retail Sales Associate

Sears Hometown; Tallahassee (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Retail Sales Associate to elevate customer experiences and drive sales. This role involves proactive sales assistance, maintaining a well-organized sales floor, and utilizing technology to enhance customer interactions. The ideal candidate will thrive in a flexible work environment with day, evening, and weekend availability. Join a team that values diversity and offers opportunities for growth, all while contributing to a positive shopping experience for customers. If you have a passion for retail and customer service, this position is perfect for you.

Qualifications

• Strong customer service skills to enhance customer experience.
• Ability to meet sales performance standards consistently.

Responsibilities

• Identify customer needs and provide appropriate solutions.
• Process transactions in the Point of Sale system.

Skills

Customer Service Skills

Sales Techniques

Point of Sale (POS) System

Technology Proficiency

Education

High School Diploma or equivalent

Tools

Point of Sale System

Job description

00013 - Tallahassee
3170 W. Tharpe St.
Tallahassee, FL 32303, USA

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

Responsibilities:

1. Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
2. Meet or exceed associate performance standards consistently.
3. Understand website navigation, and proactively leverage technology to facilitate the customer experience and provide customer solutions when the product is not available in the store.
4. Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs.
5. Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures.
6. Complete required training in the expected timeframe, and participate in ongoing learning opportunities.
7. Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, and ring register).
8. Perform other duties as assigned.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.