Retail Sales Associate

Sleep Outfitters USA; Springdale (OH); On-site; USD 46,000 - 86,000; Full time

Benefits offered by this job

401(k) plan with employer match

Medical, dental, and vision insurance

Short- and long-term disability

Basic life and AD&D insurance

Paid vacation, personal, and sick time

Employee recognition programs

Mattress and product discounts

Paid training and ongoing development

Opportunities for advancement

Job summary

Mattress Warehouse / Sleep Outfitters is hiring in the United States for a consultative sales role focused on helping customers choose the right sleep solutions. You’ll use bedMATCH and product knowledge to guide buyers through a low-pressure buying experience while meeting individual and store sales goals.

Experience in high-consideration retail environments and strong communication skills are valued. The role may involve lifting and assisting customers with purchases, with a schedule including

Qualifications

• Consultative, retail, commissioned, or customer-facing sales experience.
• Experience helping customers make high-consideration purchases.
• Background in related retail environments such as automotive, wireless, furniture, electronics.
• Strong communication, listening, and relationship-building skills.

Responsibilities

• Guide customers through a consultative sales process by asking questions and understanding needs.
• Use product knowledge and bedMATCH to recommend personalized sleep solutions.
• Create a relaxed, educational, low-pressure shopping experience.
• Build trust and lasting customer relationships.
• Work toward individual and store sales goals.
• Use tablets and POS systems in daily work.
• Maintain an inviting showroom environment.
• Assist customers with loading mattress purchases when needed.

Skills

Consultative sales experience

Retail sales experience

Customer-facing sales

Bilingual communication (a plus)

Tools

Tablets

Mobile POS systems

Job description

Mattress Warehouse / Sleep Outfitters

Bring your consultative sales experience to Mattress Warehouse / Sleep Outfitters, one of the largest and fastest-growing bedding retailers in the United States.

If you enjoy understanding customer needs, recommending the right solution, and guiding people through important purchasing decisions, Mattress Warehouse / Sleep Outfitters provides the training, tools, and support to help you build a rewarding career in sleep solutions.

Mattress sales experience is not required.

We value consultative sales experience from automotive, wireless, jewelry, furniture, appliances, electronics, power equipment, and other high-consideration retail or service environments.

About Mattress Warehouse / Sleep Outfitters

Mattress Warehouse and Sleep Outfitters are trusted retail brands dedicated to Improving Lives Through Quality Sleep.

Together, our brands operate more than 520 locations and have served customers for over 35 years.

Our teams provide quality mattresses, furniture, and sleep products along with personalized service that helps customers find the right solutions for better rest.

We also support the communities we serve and protect the environment through initiatives such as our community fundraising and Green Clean program .

What You’ll Do

• Guide customers through a consultative sales process by asking questions and understanding their individual needs.
• Use product knowledge and our exclusive bedMATCH® diagnostic sleep system to recommend personalized sleep solutions.
• Create a relaxed, educational, and low-pressure shopping experience.
• Build trust and lasting customer relationships.
• Work toward individual and store sales goals.
• Use tablets, mobile point-of-sale systems, and other retail technology.
• Maintain an inviting Mattress Warehouse / Sleep Outfitters showroom environment.
• Assist customers with loading mattress purchases when needed.

Experience That Can Help You Succeed

• Consultative, retail, commissioned, or customer-facing sales experience.
• Experience helping customers make high-consideration purchases.
• Background in automotive, wireless, jewelry, furniture, appliances, electronics, power equipment, or similar sales environments.
• Strong communication, listening, and relationship-building skills.
• Comfort starting conversations, asking questions, recommending solutions, and working toward sales goals.
• Bilingual communication skills are a plus.

What You’ll Need

• Availability to work a full-time retail schedule across four to five days per week.
• Flexibility to work approximately 40–55 hours per week, including evenings, weekends, and most holidays.
• Ability to lift up to 75 pounds, assist with showroom resets, and help customers with purchases.
• Comfort learning and using tablets, mobile point-of-sale systems, and other retail technology.
• A customer-focused, team-oriented approach.

Compensation And Benefits

Estimated annual earnings for this position are $45,698–$85,987, with compensation based on hourly wages plus eligibility for bonuses. Actual earnings may vary based on location, hours worked, and sales performance.

• 401(k) plan with a strong employer match.
• Medical, dental, and vision insurance options.
• Short- and long-term disability insurance.
• Basic life and AD&D insurance.
• Paid vacation, personal, and sick time.
• Employee recognition programs.
• Mattress and product discounts.
• Paid training and ongoing development.
• Opportunities for advancement and internal career growth.

Why Choose Mattress Warehouse / Sleep Outfitters?

At Mattress Warehouse / Sleep Outfitters, your work has a direct impact on customers’ lives. You’ll receive the training and resources needed to succeed, including a proven consultative sales process, bedMATCH® technology, product education, continuous feedback, and access to an expansive learning library.

Whether you join a Mattress Warehouse showroom or a Sleep Outfitters showroom, you’ll be part of a team that values customer care, professional growth, collaboration, and results.

If you enjoy helping people, building relationships, and creating solutions that improve everyday life, Mattress Warehouse / Sleep Outfitters offers the opportunity to grow your skills and your career.

Mattress Warehouse / Sleep Outfitters is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.

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