Retail Sales Associate

UNIQLO; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Associates to join their team in San Diego. This role focuses on delivering exceptional customer service, assisting shoppers with their needs, and ensuring a welcoming store environment. As a Sales Associate, you'll play a vital role in meeting sales goals and maintaining operational standards. Full-time and part-time positions are available, offering flexible hours and a range of benefits. If you're passionate about retail and eager to make a positive impact on customer experiences, this opportunity is perfect for you.

Benefits

Medical, dental, and vision coverage

401k plan with company match

Paid parental leave

Fertility benefits

Life insurance

Short-term and long-term disability insurance

Employee Assistance Program

30% Employee Merchandise Discount

Employee Referral Bonus

Commuter benefits

Qualifications

• Strong communication skills and ability to calculate discounts.
• Retail experience preferred, high school diploma required.

Responsibilities

• Meet and exceed sales goals while maintaining brand standards.
• Assist customers and provide product knowledge.

Skills

Strong communication skills

Ability to calculate figures and amounts

Ability to stand for long periods

Ability to lift or carry objects of at least 25 pounds

Education

High School Diploma or G.E.D.

6 months retail or related experience

Job description

Salary: $17.00 / hour

San Diego, CA

The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.

Position Overview:

Reporting to the Store Manager, the Full Time and Part Time Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in, and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Proactively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policies and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Required Skills and Abilities:

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Education/Experience:

• High School Diploma or G.E.D., or 6 months retail or related experience

Located in:

• Westfield UTC: 4545 La Jolla Village Dr Ste E-25, San Diego, CA 92122

Full-Time Availability Requirements:

• Average 32 or more hours per week based on business seasonality
• Open availability on weekends (religious exemptions will be considered)
• Restrictions on availability limited to two days per week

Part-Time Availability Requirements:

• Average 12 or more hours per week based on business seasonality
• Open availability on weekends (religious exemptions will be considered)

Benefits:

• Medical, dental, and vision coverage (Full-Time Only)
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave (Full-Time Only)
• Fertility benefits, including IVF (Full-Time Only)
• Life insurance (Full-Time Only)
• Short-term and long-term disability insurance (Full-Time Only)
• HSA/FSA options (Full-Time Only)
• Employee Assistance Program
• Vacation & Personal Time Off (Full-Time Only)
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Bonus
• Commuter benefits
• ... and more!

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The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.