Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Well, we can help make that happen.
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfortable reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
- Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
- Meet or exceed targets regarding customer experience, sales, and retention.
- Assist with the opening/closing of one of our store retail environments.
- Properly handle cash
- Engage in workshops, special events, and product demos
- Support your fellow sales agents when needed
- Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
- May be required to work in other locations in the same geographical area.
What's In It For You?
- Targeted total compensation of $57,172 ($27.49/hr.), with high earners reaching over $74,455 ($35.80/hr.). Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
- Highly competitive pay plus uncapped commission plan and other perks (401k + company matching, medical benefits, free Internet, tuition reimbursement, adoption assistance, paid volunteer time, childcare and eldercare resources, pet insurance, etc.).
- Recognition and a supportive workplace culture that values relationships and celebrates successes.
- Opportunities for growth and training across Cox’s various sectors like cleantech, healthcare, and transportation mobility.
Qualifications
Who You Are
- HS diploma/GED or up to 2 years of relevant experience
- Ability to meet sales, retention, and customer experience targets
- Strong interpersonal and communication skills for consultative selling
- Ability to build relationships and adapt to diverse customers
- Multi-tasking and prioritization skills in a fast-paced environment
- Ability to be mobile within the store for long periods
- Computer literacy and aptitude for learning new products
- Flexible schedule including weekends, evenings, and holidays
- Ability to lift 25-50 pounds for inventory management
Preferred
- Some college experience in sales, business, or management
- One year of related experience
- Experience selling Wireless/Mobile products
- Fluency in Spanish, both written and spoken
Join Cox and make your mark today! The hourly pay rate is $17.88 - $26.83, with potential annual incentives of $17,652.00. Employees receive paid time off, holidays, and other benefits. Applicants must be authorized to work in the U.S. without sponsorship.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Technology, Information and Media
This job posting is active and not expired.