Inside Sales Associate II

Resideo Technologies Inc.; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k from Day 1

Paid holidays

Parental leave

Employee discount

Job summary

ADI Global Distribution, part of Resideo Technologies Inc., is seeking an Inside Sales Associate in San Antonio to grow revenue and strengthen customer partnerships. The role focuses on expanding accounts, improving margins, and leveraging pricing tools to win opportunities.

You will build relationships across our sales team and educate customers on new products to support long-term loyalty. The position requires at least one year of sales experience, strong communication skills, and basic

Qualifications

• 1 year of Sales Experience.
• Excellent verbal and written communication skills.
• Computer literacy – Basic Knowledge to operate Microsoft Office.
• Desire to be in a Sales role and be accountable for Sales Revenue.

Responsibilities

• Grow customer accounts for profit by increasing revenue and margins.
• Increase order size and customer base through proactive outreach.
• Manage all existing accounts with regular communication.
• Make outbound calls and hit daily lead targets.
• Educate customers about products and maintain relationships.
• Provide exceptional shopping experience in-store, by phone, and online.

Skills

Sales experience

Verbal & written communication

Microsoft Office

Sales revenue accountability

Tools

CRM tools

Job description

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry?

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

JOB DUTIES:

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.
• Provide support to other duties as assigned

YOU MUST HAVE:

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

• Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHAT'S IN IT FOR YOU:

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Team Member discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business