Retail Sales Associate

salvarmycareers; Rockford (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Paid vacation and holidays

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Rockford, IL is seeking a friendly Retail Sales Associate to provide excellent customer service, operate the register, and help keep the store organized and welcoming for customers and donors.

This part-time role offers $15.00 per hour with a 24-hour schedule per week, including evenings, weekends, and holidays as scheduled. You will restock merchandise, balance the register, and collaborate with the team to meet daily sales goals.

Qualifications

• Provide friendly customer service to shoppers.
• Operate the register and process sales accurately.
• Balance the register at the end of shift.
• Restock merchandise and keep displays neat and easy to shop.
• Assist in moving and organizing merchandise on the floor.
• Maintain a clean, safe, and welcoming store environment.
• Be flexible to work evenings, weekends and holidays as scheduled.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Operate the register and process sales transactions accurately.
• Help open, close, and balance the register as assigned.
• Restock merchandise and keep displays neat and easy to shop.
• Help sort, prepare, and move merchandise to the sales floor.
• Keep the store clean, safe, and organized.
• Work with team members to support daily sales goals.

Skills

Customer service

Cash handling

Teamwork

Basic math

Communication

Flexible schedule

Standing/walking

Education

High school diploma or pursuing

Tools

Point of sale system

Computer basics

Job description

Retail Sales Associate

Location:Rockford, IL Pay:$15.00 per hour Job Type:Part-time Schedule:24 hours per week, including evenings, weekends, and holidays as scheduled]

Benefits

• Paid vacation, sick time, and holidays, prorated by scheduled hours
• Optional voluntary life insurance
• 403(b) retirement savings plan
• Access to additional voluntary benefit options
• Employer funded pension plan for eligible employees

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping experience for customers and donors.

What You’ll Do

• Greet customers and provide friendly, helpful service
• Operate the register and process sales transactions accurately
• Help open, close, and balance the register as assigned
• Restock merchandise and keep displays neat and easy to shop
• Help sort, prepare, and move merchandise to the sales floor
• Keep the store clean, safe, and organized
• Work with team members to support daily sales and production goals

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Qualifications

Required

• Ability to provide friendly customer service
• Reliable attendance and punctuality
• Basic communication and teamwork skills
• Basic math and computer skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand and walk for most of the shift
• Ability to bend, reach, and lift or move merchandise throughout the day
• High school diploma or currently pursuing

Preferred

• Previous retail, cashier, customer service, or thrift store experience
• Experience using a point of sale system

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.