Retail Sales Associate

Ashley Furniture Industries; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Extended health, dental benefits, and vision insurance

Employee Discount from 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture Industries is seeking motivated candidates for customer service roles in Phoenix, Arizona. The position involves delivering exceptional service, processing sales accurately, and contributing to inventory management. Ideal applicants will have at least one year of customer service experience and must be able to lift up to 25 lbs.

Join us and you may enjoy benefits like extended health and dental coverage, life/disability insurance, and an employee discount. Ashley values diversity and is an equal opportunity employer.

Qualifications

• 1 year customer service and/or sales experience preferred.
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• Communicates effectively and inspires others.

Responsibilities

• Provide outstanding service experience for every customer.
• Process sales orders accurately and efficiently.
• Support inventory management and participate in inventory checks.

Education

High school diploma or equivalent

Job description

Overview

We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

What You’ll Do

• Thrives in an environment that rewards for delivering world-class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
• Address customer concerns independently whenever possible.
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
• Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
• Meet and exceed sales goals, align to KPI’s and performance standards.
• Complete any additional tasks as assigned by management.

What You Bring

• Legally authorized to work in the US.
• At least 18 years old
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• High school diploma or equivalent, preferred
• 1 year customer service and/or sales experience, preferred
• Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
• Conveys information in a way that inspires action
• Gets excited by developing and sharing fresh ideas
• Ability to work flexible hours, including weekends and holidays
• Communicates information in a motivating manner that prompts action
• Flourishes in an environment that values exceptional service and customer satisfaction
• Maintain reliable attendance

What’s In It For You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility