Retail Sales Associate

PUMA North America, Inc.; Pennsylvania; On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Einzelhandelsmitarbeiter, der die Verkaufsziele durch herausragenden Kundenservice übertrifft. In dieser Rolle sind Sie verantwortlich für die Gewährleistung einer positiven Kundenerfahrung und die Einhaltung von PUMA-Standards. Mit einer starken Verkaufsorientierung und der Fähigkeit, in einem dynamischen Umfeld zu arbeiten, tragen Sie zur Erreichung der Unternehmensziele bei. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben, ist diese Gelegenheit ideal für Sie, um Teil eines dynamischen Teams zu werden, das die Markenwerte hochhält.

Qualifications

• 1-2 Jahre Erfahrung im kundenorientierten Einzelhandel, vorzugsweise in der Bekleidungs-/Schuhbranche.
• Nachweisbare Fähigkeit, Verkaufsziele zu übertreffen und exzellenten Kundenservice zu bieten.

Responsibilities

• Sicherstellen, dass Verkaufsziele und KPIs erreicht werden.
• Hochwertigen Kundenservice gemäß PUMA-Standards bieten.

Skills

Kundenservice

Verkaufskompetenz

Kommunikationsfähigkeiten

Organisation

Grundkenntnisse in Mathematik

Education

Erfahrung im Einzelhandel

Tools

POS-System

Job description

YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
• Provide high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Successfully complete all required training programs, both Domestic and Global, to drive results within the store.
• Participate in Loss Prevention education, training, and awareness programs.
• Ensure Loss Prevention and Operational compliance within the store.
• Communicate merchandise opportunities to the Store Management team.
• Participate in new store openings and/or closings; travel may be required.
• Accurately process sales transactions at the cash desk, operate the POS system properly, handle tender forms with accuracy and respect, and apply discounts when applicable.
• Execute and process incoming and outgoing merchandise efficiently.
• Maintain all Visual guidelines and ensure the visual presentation of the Store meets or exceeds PUMA standards.
• Keep the Store's physical condition according to relevant guidelines and report maintenance needs promptly.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe and compliant working and shopping environment; report any issues to management.
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

• One to two years' experience in a customer service-oriented retail environment, preferably apparel/footwear, with a results-driven track record.
• Proven ability to exceed sales goals, preferably with experience in a commission-based role; demonstrated high levels of customer service and effective communication skills.
• Ability to walk and move about frequently; involves standing, reaching, bending, twisting, and lifting up to 30 pounds, including working at heights with ladders or step stools.
• Maintain organization and cleanliness of sales and stock areas; operate foot controls and work at heights as needed.
• Use of senses such as speaking, hearing, visual acuity, and depth perception is critical.
• Require cognitive skills like reading comprehension, basic math, writing, problem-solving, and basic computer skills.

SPEED & SPIRIT define the qualities we seek: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying for a job at PUMA is simple—click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics. For more information, contact us at [e-mail].