Retail Sales Associate

IKEA USA; Paramus (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

IKEA is seeking a Retail Sales Associate to enhance the customer shopping experience in a vibrant, inclusive environment. This full-time position requires strong sales and customer service skills, with ample opportunities for growth and benefits. Candidates should have retail experience and an understanding of design principles.

Benefits

Generous paid time off

Paid parental leave up to 16 weeks

Co-worker discount

Retirement and bonus plans

24/7 telehealth visits

Qualifications

• 2-3 years of experience in retail sales, preferably in home furnishings.
• Familiarity with basic design principles and modular furniture planning.

Responsibilities

• Optimize customer shopping experience through knowledgeable service.
• Create relationships with customers for ongoing support.
• Maximize sales while maintaining profitability.

Skills

Customer service

Sales

Relationship building

Analytical skills

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.
• Creating relationships with customers to provide support in-store and remotely.
• Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
• Listening to, identifying, anticipating, and responding to customer needs.
• Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products.
• Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
• Supporting the implementation and upkeep of planned and promotional activities involving your product range.

Qualifications

• 2-3 years of experience in retail sales, preferably in the home furnishing sector.
• Familiarity with basic design principles and modular furniture planning.

Apply now!

Job Type – Permanent, Full-time
Benefits eligible? Yes
Hours – 34-40 hours per week. Must have complete open working availability throughout the week from Mondays to Saturdays between 9:00 AM and 11:00 PM.
The hourly pay range for this role is $19.52 - $27.86.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perks to help maintain work-life balance, well-being, and future planning. Join our team and enjoy these benefits and more!
• Generous paid time off, holidays, and sick leave
• WiselyPay – earn wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (Must work a minimum of 20 hours per week)
• A fun and inclusive work environment!