Retail Sales Associate

EZCORP, Inc.; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Great Working Hours

Job summary

EZCORP, Inc. is hiring for Retail Sales Associate / Retail Customer Service (Pawnbroker) in Orlando. You will help customers with sales and pawn items, provide outstanding service, and participate in a career path with promotions to lead pawnbroker and management roles.

The role offers competitive pay ($17/hr) with uncapped bonus potential, benefits, and a structured training path including the Pawnbroker Certification program.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work independently or as part of a team.
• Background check and drug test required after conditional offer.
• Bilingual abilities are a plus.

Responsibilities

• Greeting customers and processing sales, loans, and extensions.
• Opening and closing store duties as assigned.
• Provide friendly, courteous service and build customer relationships.
• Assist customers in obtaining pawnbroker items and explanations of terms.

Skills

Customer service

Sales

Communication skills

Multitasking

Teamwork

Bilingual

Education

High school diploma or GED

Tools

POS system

Job description

Address: 6608 Old Winter Garden Rd Orlando, Florida 32835

Brand: La Familia Pawn and Jewelry

Pay $17 hr.

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

• Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
• Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
• Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

• Free Health Insurance *
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours - Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Here’s what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker)

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Retail Sales Associate / Retail Customer Service (Pawnbroker)

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN , Value Pawn & Jewelry , Easy Pawn , USA Pawn , maX it Pawn , Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.