Retail Sales Associate

Bonobos; McLean (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative retail brand is seeking a passionate Guide to join their team. This role involves providing exceptional customer experiences in a unique retail environment, focusing on personalized service and fit advice. The ideal candidate will have a strong background in sales and a keen understanding of men's fashion. This vibrant team values collaboration, self-awareness, and positive energy, making it a perfect opportunity for those looking to thrive in a dynamic setting. If you're ready to inspire customers and elevate their shopping experience, this is the role for you.

Benefits

Medical, Pharmacy, Dental and Vision Coverage

401(k) with Company Match

Merchandise Discount

Paid Time Off

Parental Leave

Qualifications

• 1-3 years of sales or relevant experience required.
• Knowledge of men’s fashion, fabrics, styles, and fit essential.

Responsibilities

• Deliver exceptional customer experiences and maximize sales.
• Cultivate genuine customer connections and generate leads.
• Achieve personal sales goals consistently.

Skills

Sales Experience

Knowledge of Men's Fashion

Customer Service

Communication Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Overview

About PHOENIX

PHOENIXRetail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless stylewhether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online atwww.express.comandwww.bonobos.com.

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshoplocations. Our Guideshopsare in-real-lifestores that deliver one-on-one service and expert fit advice. Don’tthinktraditional retail, Bonobos is something you haven’tseen before.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’vecreated a culture where collaboration and communication are paramount, all while making timefor fun and celebrating extraordinary efforts.

Guideshop Name

Tyson's Galleria

Responsibilities and Qualifications

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop.

A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations.Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.

Key Responsibilities

• Responsible for delivering exceptional customer experiences and maximizing personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Essential Qualifications

• Have 1-3 years of sales or relevant experience
• Knowledge of men’s fashion, fabrics, styles, and fit

Preferred Qualifications (Skills and Abilities)

• Collaborative, work well in a team setting and driven by relationship building
• Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
• Possess strong time management and organizational skills
• Strong communicator and skilled at written and verbal communication

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act clickhere.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' orsend an e-mail [e-mail] let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.