Retail Sales Associate

Floor & Decor

Los Angeles (CA)

On-site

USD 24,617 - 29,342

Part time

14 days+

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Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with discretionary company match

Medical, Dental, Vision, Life Insurance

Employee Stock Purchase Plan

Job summary

A leading home improvement retailer in Los Angeles is seeking a Retail Sales Associate to provide exceptional customer service. The ideal candidate will connect with customers, assist in product selection, and maintain a clean and efficient sales environment. Both full-time and part-time positions are offered with a competitive pay range of $17.87 – $21.30. Success in this role requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

Must be 18 years or older.
Customer service experience.
Knowledge of basic math skills.

Responsibilities

Connect with customers and recommend products.
Maintain the cleanliness and safety of the sales area.
Process customer transactions using the POS system.

Skills

Friendly and enthusiastic

Excellent communication and listening skills

Ability to handle multiple tasks

Job description

Join to apply for the Retail Sales Associate role at Floor & Decor.

2 weeks ago Be among the first 25 applicants

Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor.

Full-Time and Part-Time Positions Available.

Pay Range
$17.87 – $21.30

Qualities We Look For

Friendly and enthusiastic
Entrepreneurial and hard‑working
Honest and accountable
Excellent communication and listening skills

Essential Job Functions

Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations when assisting customers.
Maintain the in‑stock condition of assigned areas and ensure it is clean, shoppable and safe.
Work in cooperation with management and team members to achieve sales goals.
Process customers at checkout using point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Follow established cash, check and credit card acceptance procedures.
Create price tags and merchandise signs. Stock, tag and display merchandise.
Act and work in a manner consistent with the company’s core values.
Demonstrate and understand compliance of the company’s safety processes.
Answer telephone according to the company guidelines.
Be available to assist in other areas of the store as needed.
Work in a fast pace environment with accuracy.

Minimum Eligibility Requirements

Must be 18 years or older.
Knowledge of basic math skills.
Customer service experience.
Ability to handle multiple tasks and work well under pressure.
Some positions may require completion of forklift certifications through F&D.
Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions (travel & environment)

While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Ability to exert 30–60 pounds of force occasionally, or 20–30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Dekor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Additional Essential Job Functions

Maintain the integrity of the Company’s business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of payment.
Contribute to a safe and secure work environment for our associates, customers, other third‑parties with which we do business, and Company property.

Store Hours

Monday – Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Pickup Hours

Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Benefits & Rewards

Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Seniority level