Retail Sales Associate

Ollie's Bargain Outlet, Inc.; Lancaster (Lancaster County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage  

401K with immediate vesting

Career growth & talent development

20% Associate discount on purchases

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Lancaster, PA, is seeking a Front End Specialist to assist customers and maintain store appearance, with a primary focus at the front-end of store operations.

You will greet customers, operate the register, process refunds, stay informed on promotions, and support donation programs while keeping an inviting store environment. This role offers opportunities for growth and teamwork within a fast-paced discount retailer.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter, exit, and approach the front-end.
• Accurately and efficiently operate the register and assist with refunds and training of associates.
• Be knowledgeable of current promotions and advertisements to answer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.

Skills

Retail experience

Flexible schedule

Customer service mindset

Job description

Join our team and live the Ollie-tude! (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases
• Vast array of voluntary benefits.

Please note: The job title used in this posting may differ from Ollie’s internal job title to better align with industry standards and help candidates identify opportunities that match their experience. The official job title assigned upon hire will reflect Ollie’s internal job classification structure.

Internal Job Title: Front End Specialist

Position Overview

The Front End Specialist assists customers and helps to maintain the store appearance. The Front End Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front-end of store operations.

Primary Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front-end.
• Accurately and efficiently operate the register, approve refunds for other Associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.