Retail Sales Associate

American Freight Furniture & Mattress; Jacksonville (FL); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Retail Sales Associate to enhance customer experiences and drive sales. This role is perfect for individuals who thrive in a dynamic environment and enjoy helping customers find the right products. With flexible scheduling options, this position offers the chance to work part-time while developing valuable sales skills. Join a team that values diversity and fosters a supportive atmosphere, where your contributions will directly impact customer satisfaction and business success.

Qualifications

• Proven ability to enhance customer experience and drive sales.
• Strong knowledge of merchandise lines and features.

Responsibilities

• Identify customer needs and provide appropriate solutions.
• Process transactions accurately in the Point of Sale system.

Skills

Customer Service

Sales Techniques

Point of Sale Systems

Product Knowledge

Tools

Point of Sale System

Job description

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Description

The Retail Sales Associate is responsible for enhancing the customer experience and driving profitable sales by providing proactive consultative sales assistance and support. This role involves achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor. Candidates must have day, evening, and weekend availability for full-time roles, with flexible scheduling options for part-time positions.

Responsibilities

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
• Meet or exceed performance standards consistently.
• Understand website navigation and leverage technology to facilitate the customer experience, especially when products are not available in-store.
• Maintain knowledge of merchandise lines, features, benefits, availability, and service options to respond effectively to customer needs.
• Process transactions accurately in the Point of Sale system, including sales, returns, and exchanges.
• Complete required training timely and participate in ongoing learning opportunities.
• Collaborate with team members to provide superior customer service, including locating merchandise and assisting with inquiries.
• Perform other duties as assigned.

Additional Information

American Freight is an equal opportunity employer that respects diversity and does not discriminate based on race, color, creed, religion, national origin, age, sex, gender, sexual orientation, veteran status, disability, or other protected characteristics.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Furniture and Home Furnishings Manufacturing