Retail Sales Associate

Texas EZPAWN L.P.; Jacinto City (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly uncapped bonus potential

Paid time off

401(k) with company match

Store discount

Job summary

EZCORP is hiring Retail Customer Service Representatives in Texas. You will engage with customers daily, handle sales and pawn loans, and contribute to a fast-paced store environment. A paid training program helps you grow into higher roles.

Starting pay ranges from $11.00 to $15.00 per hour, with a clear career path, bonuses, and benefits like health insurance and a 401(k) plan. Strong customer service and teamwork are key you bring to the role.

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Able to pass a criminal background check and drug test.
• Bilingual a plus.
• Knowledge of commonly pawned items is a plus.

Responsibilities

• Greeting customers and assisting with sales.
• Processing sales, loans, and extensions.
• Opening and closing store duties.

Skills

Customer service

Cashier experience

Communication skills

Multitasking

Team player

Bilingual (a plus)

Education

High school diploma or GED

Job description

Address: 11121 Market St. Jacinto City, Texas 77029

Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position. Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store.

In addition to a great career, here are some of the other things we offer our Team Members:

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off Holiday Pay
• Store Discount
• *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Here’s what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP.

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits!

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.