Retail Sales Associate

Floor & Decor Holdings Inc.; Illinois; In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k match

Stock purchase plan

Insurance

Paid time off

Volunteer time off

Career advancement

Bonus opportunities

Descrizione del lavoro

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service and assist customers in finding products to complete their projects. The role emphasizes a fast-paced, safe environment with well-stocked sales floors and teamwork to meet sales goals.

Positions available include both full-time and part-time roles. Candidates should have customer service experience, basic math skills, and the ability to multi-task under pressure.

Competenze

• Customer service experience required.
• Knowledge of basic math.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications.

Mansioni

• Connect with customers, assess projects, recommend products and close sales.
• Provide friendly, accurate service and keep areas clean and stocked.
• Process checkout, refunds, and exchanges following guidelines.
• Maintain in-stock conditions and ensure safety and shopability.
• Assist management and teammates to meet sales goals.

Conoscenze

Customer service

Basic math

Multitasking

Forklift certification

Attention to detail

Teamwork

Communication

Descrizione del lavoro

Pay Range $15.10 - $20.00

Purpose: Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.

Qualities we look for: Friendly and enthusiastic Entrepreneur and hard-working Honest and accountable Excellent communication and listening skills

Essential Job Functions:

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Minimum Eligibility Requirements:

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions (travel & environment) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements:

• Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
• The employee is often required to use their hands and fingers, to handle or feel.
• The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including: Paid vacation and sick time for eligible associates

Paid holidays plus a personal holiday

Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, layoff, discipline, termination, compensation benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category……

Our career opportunities may leave you floored.