RETAIL SALES ASSOCIATE

Wild Fork; Huntington Beach (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) and Company Match

Monthly Bonus Plan

PTO: Vacation, Sick, Birthday PTO

Culinary Perks: Culinary Training, Che

Chew on This – Monthly Product Giveway

Wild Chef – Monthly Allowance to Shop

Ongoing Development: MentorshipProgram

Job summary

Wild Fork in Huntington Beach seeks a Retail Sales Associate to deliver an exceptional in-store experience. You will engage customers with product knowledge, recipes, and personalized service while maintaining stock and store readiness.

You will work in a walk-in freezer environment, handle cash, and participate in opening and closing routines. This full-time/part-time role offers starting pay of $20 per hour with potential bonuses, plus benefits and career growth opportunities.

Qualifications

• 1 year of retail, grocery, hospitality, or food experience.
• Strong customer service skills with enthusiasm for food.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling including mornings, evenings, weekends, holidays.
• Basic math skills for cash handling; POS experience a plus.

Responsibilities

• Deliver warm, engaging customer experience.
• Provide recommendations, cooking tips, recipes, and product insights.
• Support replenishment, inventory accuracy, and store readiness.
• Operate the POS and handle transactions.
• Open and close duties when leadership is not present.
• Maintain a clean, stocked, and visually compelling store.
• Assist with inventory, receiving, and shrink-prevention.
• Follow food safety and freezer safety guidelines.

Skills

Customer service

Food enthusiasm

Fast-paced environment

Cold temperatures

Cash handling

POS experience

Teamwork

Tools

POS system

Job description

Description

Retail Sales Associate

Role Purpose

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

You play a vital role in maintaining a clean, well-stocked, easy-to-shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present.

You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Position Type: Full-time + Part-time Starting Wage: $20.00 per hour + Bonus Potential

Core Responsibilities

• Customer Experience & Selling
• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Demonstrate understanding of daily sales goals, promotions, and store priorities, and apply that knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
• Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
• Replenishment, Merchandising & Store Readiness
• Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer-ready at all times.
• Support planogram changes, promotional sets, and daily recovery routines.
• Inventory Support
• Assist with receiving and processing deliveries with care and accuracy.
• Maintain back-stock organization and communicate low stock or product issues promptly.
• Follow shrink-prevention practices and report concerns to leadership.
• Freezer & Cold Environment Work
• Confidently work in cold temperatures (walk-in freezer) to pull products, organize stock, and execute counts.
• Adhere to food safety, sanitation, and freezer safety guidelines.
• Cash Handling & Opening/Closing Routines
• Operate the POS with accuracy; process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety
• Follow all cash handling SOPs with precision and integrity.
• Team Collaboration & Support
• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued

Qualifications

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Values & Behaviors

We look for Sales Associates who:

• Show determination and urgency in serving customers.
• Engage with humility, sincerity, and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products, cooking, and customer needs.

Benefits

• Medical, Dental, & Vision Insurance
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation, Sick, Birthday PTO
• Culinary Perks: Culinary Training, Chew on This – Monthly Product Giveaway, Wild Chef – Monthly Allowance to Shop in Store
• Ongoing Development: Mentorship Program, Better Futures Program (free community college)
• Optional Perks: Fin Fit – Financial Resources, Discounts (cars, cell phones, services & more), Employee Referral Bonus Program

EOE, including disability/vets