Retail Sales Associate

PUMA Gruppe; Hanover (MD); On-site; USD 20,664 - 24,796; Part time

Job summary

A leading global sports brand is seeking a Retail Associate for its Hanover store in the United States. The role requires delivering excellent customer service while achieving sales and profitability targets. Candidates should have 1-2 years of experience in a retail environment, preferably in apparel or footwear. The pay ranges from $15.00 to $18.00 per hour, reflecting job-related knowledge, skills, and experience. Join a collaborative team that values diversity and equality.

Qualifications

• 1-2 years’ experience in a focused, customer service-oriented retail environment, preferably in apparel/footwear.
• Ability to lift/carry, push/pull up to 30 pounds regularly.
• Required to comply with all Policies & Procedures.

Responsibilities

• Provide consistently high standards of customer experience within the Store.
• Achieve or exceed sales, KPIs, and profitability targets through effective customer service.
• Process sales transactions accurately and securely at checkout.
• Maintain the cleanliness and order of the store and compliance with merchandising guidelines.
• Handle incoming and outgoing merchandise execution and processing.

Skills

Customer service orientation

Strong team player

Quick learning ability

Basic computer skills

Tools

MS Office programs

Job description

Retail Stores, Hanover, United States of America

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability.We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets

Responsible for accurately processing sales transactions at checkout, securely and quickly

Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards

Responsible for the execution and processing of incoming and outgoing merchandise

Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

Responsible for maintaining a safe, healthy and compliant working and shopping environment

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

Strong team player

Ability to learn quickly

Knowledge of computer skills, basic know-how about MS Office programs

Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $15.00 - $18.00/hour + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.