Retail Sales Associate

Coma Coffee Roasters; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Project LeanNation in Frisco, TX is hiring an Educator to be the heart of the in-store experience, sharing PLN's health mission and helping clients make informed choices.

You will engage customers, manage stock and store presentation, and work with the Key Lead to deliver high-energy, knowledge-driven service every day.

Strong communication, empathy, and enthusiasm for wellness are essential as you train with the leadership team to uphold PLN values of Enthusiasm, Knowledge, and Discipline.

Responsibilities

• Engage clients with the PLN mission and educate them about health-focused products.
• Foster a welcoming in-store experience where customers leave informed, whether they buy or not.
• Mix and serve signature shakes and manage the point-of-sale workflow.
• Collaborate with the Key Lead and leadership to support store goals and daily operations.
• Maintain store cleanliness, stock, and inventory accuracy, and prepare the shop for opening and closing.

Job description

Join the Frontline of Inspiration: Become THE EDUCATOR at Project LeanNation!

Shape the Future with Us:
At Project LeanNation, every team member is integral, but as an Educator, you hold a
special place in our mission. Our goal isn't just to sell; it's to enlighten. We believe
that every interaction should leave our clients more informed, empowered, and
confident about their health choices. Supported heavily by the Key Lead—the best
Educator that ever lived—you amplify our voice, values, and vision in every
conversation.

Your Role in Our Journey

As the most customer-facing role, you are the heart of the in-store experience. Your
key responsibilities include:

Client Engagement

• Inspire and Inform:
  
  • Engage clients with the essence of the PLN mission and the
    passion behind our products.
  • Foster an atmosphere where clients leave enriched, whether they
    make a purchase or not.
  • Empower clients to make informed health decisions by taking
    the guesswork out of their meal planning.
  • Become a beacon of knowledge, enabling customers to educate
    others and expand the PLN community.

Operational Excellence

• Store Management:
  
  • Bring energy and enthusiasm to our retail floor, creating
    memorable experiences for clients.
  • Manage stock and inventory, ensuring everything is counted,
    restocked, and organized.
  • Prep the store daily, following the guidance of the Key Lead
    through the ‘Daily Sheet’.
  • Oversee stock replenishment in retail refrigerators and ensure
    the shake bar is always ready for business.
  • Maintain product integrity, communicating any concerns to the
    leadership team promptly.
  • Uphold store cleanliness and ensure all opening and closing
    duty are completed.
• Customer Service:
  
  • Handle phone inquiries with professionalism and poise.
  • Mix and serve our signature shakes to clients.
  • Efficiently use the Point of Sale system, processing payments and
    issuing gift cards.
  • Customize client plans via our back-end operating system.
  • Handle inventory deliveries, which may involve lifting boxes
    weighing between 10-50 lbs.

Team Collaboration

• Support and Growth:
  
  • Work closely with the Key Lead and leadership team, undertaking
    additional projects and assignments as directed.
  • Contribute to a positive team environment by embracing PLN's
    core values: Enthusiasm, Knowledge, Emotional IQ, Influence, and
    Discipline.

Are You the Passionate Educator We Seek?

If you're passionate about health, eager to learn, and ready to make a difference, this
role is your opportunity to shine. We are looking for someone who:

Embraces Our Mission

• Is enthusiastic about promoting health and wellness.
• Loves engaging with clients and providing exceptional customer
  service.

Embodies Our Core Values

• Enthusiasm: Brings energy and passion to every client interaction.
• Knowledge: Eager to learn and share expertise about our products and
  mission.
• Emotional IQ: Demonstrates empathy and excellent interpersonal skills.
• Influence: Positively impacts clients and encourages them to make
  informed health choices.
• Discipline: Maintains high standards in operations and attention to
  detail.

Thrives in a Team Environment

• Works well under the guidance of the Key Lead and leadership team.
• Contributes to a collaborative and supportive workplace culture.

Join Us in Shaping the Future

Dive into a role where you're not just selling products but shaping futures. Become an Educator with Project LeanNation and help redefine the narrative of health and wellness. Every day is an opportunity to make a meaningful impact in our clients'lives.